Capability

Server and environment upkeep as the base for Operate

Scheduled patching, verified backups, and basic monitoring for your servers and application environments. For many clients this is the first step towards Operate.

Server racks in a data centre

Problems we usually see

  • Backups exist but have never been restore-tested.
  • Servers are rarely patched for fear of breaking the app.
  • Nobody watches disk space, certificates, or stopped services.

Scope and way of working

Typical scope

  • Scheduled patching and updates
  • Backup verification and restore tests
  • Basic monitoring and alerts
  • Monthly reporting

Always included

  • Diagnose or scope validation before building
  • Written acceptance criteria per milestone
  • Runbook and handover documentation
  • An Operate option after go-live

How we work on it

We run server upkeep on the same rhythm as Operate: health checks, maintenance windows, risk reviews, and reports. As your needs grow, it upgrades into an Operate retainer with an SLA.

Common questions

How is this different from Operate?

Server upkeep covers the infrastructure layer. Operate covers the application, changes, incidents, and roadmap, with an SLA per contract.

Tell us what you need

We will help you pick the right entry point: Diagnose, Deliver, or Operate.