Capability
System integration and APIs so data stops breaking halfway
Connecting the applications you already have, including national services, with clear interface contracts, monitoring, and a queue for failed deliveries.
Problems we usually see
- The same data is typed into two or three applications.
- Submissions to a national platform often fail validation.
- Nobody notices a failed integration until someone complains.
Scope and way of working
Typical scope
- Inventory of systems and interfaces
- Connectors, middleware, or an outbox
- Data mapping and payload validation
- Monitoring and an exception queue
Always included
- Diagnose or scope validation before building
- Written acceptance criteria per milestone
- Runbook and handover documentation
- An Operate option after go-live
How we work on it
Integration work starts with the Integration Readiness Assessment (Diagnose package B) and is then built as Deliver D1. Once live, failed-delivery alerts and a mapping runbook become part of Operate.
Common questions
Do we have to replace the old system?
Not always. Many cases only need an adapter and master data cleanup. We recommend replacement only if Diagnose finds fatal technical debt.
Related services
Tell us what you need
We will help you pick the right entry point: Diagnose, Deliver, or Operate.