Capability
Custom software development for processes off-the-shelf tools do not cover
We build web applications and custom software inside the Diagnose, Deliver, Operate model: scope is clarified first, the build has acceptance criteria, and the system has an owner after go-live.

Problems we usually see
- Core processes still run on spreadsheets and email.
- The legacy app is hard to change and the original vendor is gone.
- The SaaS you have covers most needs, but the missing part is the expensive one.
- The internal team cannot build and maintain at the same time.
Scope and way of working
Typical scope
- Internal web applications and portals
- Approval and document workflows
- Step-by-step modernisation of legacy apps
- Operational dashboards and reporting
Always included
- Diagnose or scope validation before building
- Written acceptance criteria per milestone
- Runbook and handover documentation
- An Operate option after go-live
How we work on it
If you are looking for a software development company in Indonesia, this page explains how we work. We do build custom software. The difference is that every build starts with Diagnose, is paid per milestone against acceptance criteria, and continues into Operate so the system is not orphaned after go-live.
Common questions
Is MarkasDev a software house?
We have custom software capability, but our identity is a Technology Partner that stays responsible until operations run reliably.
When should we buy SaaS instead of building?
When a mature SaaS covers the core need at a reasonable cost. Custom makes sense where your business differs. We settle this during Diagnose.
Related services
Tell us what you need
We will help you pick the right entry point: Diagnose, Deliver, or Operate.