Capability
Web application development for business operations
Web applications that operations teams use every day: portals, workflows, and dashboards. Built to a written scope and looked after after release.
Problems we usually see
- The customer or partner portal shows a different status from internal systems.
- Approvals run over chat with no audit trail.
- Management reports are assembled by hand from many sources.
Scope and way of working
Typical scope
- Customer, partner, and employee portals
- Approval workflows with an audit trail
- Role-based operational dashboards
- Integration with core systems through APIs
Always included
- Diagnose or scope validation before building
- Written acceptance criteria per milestone
- Runbook and handover documentation
- An Operate option after go-live
How we work on it
We write acceptance criteria per feature before building and include a runbook at handover. A web app that operations rely on needs a safe change path, so every web project comes with an Operate option.
Common questions
How long does a web application take?
It depends on scope. A workflow modernisation package usually takes 6-16 weeks. A trustworthy estimate comes after Diagnose.
Related services
Tell us what you need
We will help you pick the right entry point: Diagnose, Deliver, or Operate.