Engagement, phase 1

Diagnose: clarity before a large budget is committed

Paid discovery that clarifies the problem, the risk, and the options. You receive findings, priorities, and a proposed scope that you are free to accept or reject.

Mapping a system flow on a whiteboard
Duration
2-4 weeks, depending on the package
Format
Workshops, interviews, system reviews
Output
Findings, priorities, options, a 90-day backlog
Commercial
Fixed fee per package

When Diagnose makes sense

A good fit if

  • Processes are slow, manual, repetitive, or operational errors are already costly.
  • Systems are not connected and data is moved by hand.
  • You need a defensible buy, build, or integrate decision.
  • Leadership needs a shared view of the risk before approving a budget.

Less suitable if

  • The specification is final and you only need someone to execute.
  • You need a formal legal audit, a full penetration test, or certification.
  • The decision maker cannot attend the read-out.

Three Diagnose packages

Pick the one package that fits your problem best. We do not bundle all three without a reason.

A

Technology & Process Diagnostic

For processes that are slow, manual, repetitive, or produce costly errors.

2-3 weeksWorkshops, interviews, artefact reviews

Deliverable

  • As-is process map and bottlenecks
  • To-be options and a 90-day backlog
  • A buy, build, or integrate recommendation
  • Deliver proposal

Out of scope

  • Implementation
  • Formal legal audit or full penetration test
  • Organisational redesign
B

Integration Readiness Assessment

For disconnected systems, including readiness for interoperability standards.

2-4 weeksSystem inventory, API and data review

Deliverable

  • Inventory of systems and interfaces
  • Interoperability gaps and data risk
  • Target architecture and a phased plan
  • Rough effort estimate and a Deliver proposal

Out of scope

  • Building production middleware
  • Full data migration
  • Promises of passing a regulatory audit
C

Technology Risk & Resilience Assessment

For reliability, backup and DR, vendor governance, and basic privacy readiness.

2-3 weeksEvidence checklist, interviews, configuration review

Deliverable

  • Prioritised risk findings
  • Short maturity view: backup, access, vendors, monitoring
  • A 30/60/90-day plan
  • Operate recommendation and remediation proposal

Out of scope

  • Guaranteed compliance with PDP law or OJK rules
  • Offensive penetration testing
  • ISO certification

The same ritual in every package

  1. 1

    Kickoff and written scope

    Boundaries, assumptions, and stakeholders are confirmed up front.

  2. 2

    Evidence gathering

    Interviews, artefacts, and system reviews rather than opinions.

  3. 3

    Analysis and validation

    Findings are validated with your technical team.

  4. 4

    Read-out

    Presented to the decision maker: risks, options, priorities.

  5. 5

    Deliver proposal

    Including the Operate framework. Accept, change, or decline it.

Questions about Diagnose

Why is Diagnose paid?

The first qualifying conversation is still free. Diagnose produces findings and a scope recommendation that take real work, and that work is what makes the next estimate trustworthy.

Do we have to continue to Deliver with MarkasDev?

No. The Diagnose results are yours to use with any vendor.

What do we need to prepare?

Access to process owners, sample data or artefacts, a technical contact, and the decision maker at the read-out.

Request a Diagnose outline

Send a list of critical systems and the symptoms you see. We will reply with the package that fits, or tell you plainly if Diagnose is not needed yet.